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From documents to keys - the fast, organised way to get set up


Relocation should feel practical and predictable. We handle the moving parts that slow people down - opening a bank account, binding the right insurance, switching on power with FEDA, and getting your internet and mobile live with Andorra Telecom. You will know who does what, what to bring and when each step completes. If you are also buying a home or applying for residency, we align these tasks so nothing blocks your move-in date.

What we set up

  • Banking - appointment, KYC pack review, account opening and online banking activation.
  • Insurance - home and liability as standard, optional contents and valuables add-ons.
  • Electricity with FEDA - contract, meter reading or activation, direct debit setup.
  • Internet and mobile with Andorra Telecom - plan selection, number porting if needed, router install date, SIM pickup or delivery.
  • Building handover - keys, community rules, waste and parking instructions.
  • Optional - parish registration guidance, vehicle and ITV basics, mailbox setup.

Document checklist

Bring originals and clear scans where possible. We will prepare the forms.

  • Identity - passport for all adults, proof of civil status if relevant.
  • Address in Andorra - purchase deed or signed rental contract.
  • Financial - recent bank statements and source-of-funds evidence your bank expects.
  • Utilities - meter numbers if available, previous bills if taking over a supply.
  • Contact - local phone and email to receive confirmations and installation windows.

Appointment flow

  1. Kick-off call - confirm address, timelines and who is moving.
  2. Bank - pre-check documents, attend appointment, account issued, online access enabled.
  3. Insurance - select cover, bind policy, certificate shared with building admin if requested.
  4. FEDA - contract submitted, activation scheduled, direct debit agreed.
  5. Andorra Telecom - choose plan, book install, collect SIMs, confirm router delivery or technician visit.
  6. Handover - collect keys, record meter readings, test power and internet, final checklist.

Typical timelines

  • Bank account - 2 to 5 working days once documents are accepted.
  • Insurance - same day to 1 working day.
  • FEDA activation - same day to 2 working days depending on meter status.
  • Internet install - 1 to 5 working days based on slot availability.
  • Full setup path - many clients complete all core steps inside 1 week when documents and address are ready.
None
image credit: Ivan Padial
“Start simple - finish strong.”

Do I need an Andorran bank account before utilities and internet?

It is strongly recommended. Direct debits are the standard for FEDA and Andorra Telecom. We open the account first so everything else flows.

Can I port my mobile number from abroad?

In many cases you will receive a new Andorran number. We check current options and handle the paperwork for you.

What if my meter is inactive or there is no previous supply?

We arrange a technician visit and coordinate the activation date with your move-in.

Is home insurance mandatory?

Owners and many buildings require it. We bind the policy before handover and provide the certificate to the administrator.

How do you coordinate with a purchase or tenancy?

We align dates with your notary signing or lease start so utilities and internet are ready when you get the keys.

What you handle vs what we handle

  • We handle - appointments, forms, submissions, confirmations, technician scheduling and handover coordination.
  • You handle - decisions and signatures, bringing the requested documents, and providing payment details for direct debits.

Figures and timelines reflect current practice and may vary by address and provider scheduling. We confirm specifics for your file before you set dates.

Contact Peter today and let our experienced team make your move to Andorra seamless and stress-free!
Contact Peter Lucas