Privacy & Cookies Policy

Scope & Purpose

Invico Andorra SL is committed to protecting your personal data. This policy explains how we collect, process, share, retain, and protect your information in accordance with Andorran Law 29/2021 of 28 October, its implementing regulations (Decree 391/2022 and Decree 45/2023), and EU Regulation (GDPR) 2016/679.

1. Who We Are
   Invico Andorra SL
   Edifici Pascol, Baixos, Av. Sant Antoni 47
   La Massana, AD400, Principat d’Andorra
   Email: peterlucas@invicoandorra.com
2. What We Collect
   We may collect:
   • Data you provide: name, email address, phone number, mailing address
   • Data we collect automatically: IP address, browser type, referral URL, page views, session IDs, timestamps
3. Why We Process Your Data
   Legal bases and purposes include:
   • To respond to enquiries and provide services — contract or legitimate interest*
   • To send newsletters and promotions — consent or legitimate interest†
   • To analyse and improve the website — legitimate interest‡
   • To deliver personalised content and advertising — consent
   • To detect and prevent fraud or misuse — legitimate interest§
   Responding to your requests
   † You can opt out at any time
   ‡ To ensure usability and performance
   § To protect systems and ensure compliance
4. Security Measures
   We implement technical and organisational measures such as encryption, access control, and staff training to safeguard your data’s confidentiality and integrity.
5. Sharing & International Transfers
   Data is shared only with trusted service providers or authorities. If data is transferred outside the EEA, we apply appropriate safeguards, such as Standard Contractual Clauses or your explicit consent.
6. Data Retention
   We retain personal data for up to 24 months or as long as required by law.
7. Cookies & Tracking
   We use cookies for technical performance, analytics, and personalised content. You can manage preferences via our cookie banner or your browser settings.
8. Minors
   We do not knowingly collect data from anyone under 14. If we do so inadvertently, we will delete it upon request.
9. Your Rights
   You have the right to:
   • Access your personal data
   • Request correction or deletion
   • Restrict or object to processing
   • Request data portability
   • Withdraw consent at any time
   • Not be subject to automated decision-making
   • File a complaint with the Andorran Data Protection Agency ( www.apda.ad)
10. Real Estate Services
    We may collect identity, contact, property, and financial details when assisting with a purchase, sale or rental transaction, including CVs and proof of income if relevant.
11. Contact via Phone, Web or In Person
    When you contact us, we process your information to respond to your inquiry or provide services. This may include name, contact details, and preferences.
12. Recruitment
    If you apply for a role, we collect and process your CV and contact data to evaluate your profile. We keep data for up to 6 months unless otherwise authorised.
13. Video Surveillance
    Used for security purposes only. Data is stored securely for up to 30 days and accessed only by authorised personnel or legal authorities. Legal basis: legitimate interest.
14. Contact & Complaints
    Email: peterlucas@invicoandorra.com
    Postal: Invico Andorra SL, Edifici Pascol, Baixos, Av. Sant Antoni 47, La Massana, AD400, Andorra
    Supervisory Authority: www.apda.ad

• Contact & Complaints
  Email: peterlucas@invicoandorra.com
  Postal: Invico Andorra SL, Edifici Pascol, Baixos, Av. Sant Antoni 47, La Massana, AD400, Andorra
  Supervisory Authority: www.apda.ad